Agreement to These Terms

These Terms of Service form a binding agreement between you and Beezknees Media Limited, a media production and broadcast systems engineering company with its studio at Rm 7B ONE CAPITAL PLACE, 18 LUARD RD, Wan Chai, Hong Kong (HK). By accessing this website, requesting a proposal or engaging the studio for work, you accept these terms in full.

If you do not agree with these terms, please do not use this website and do not engage the services. Where a separate written contract has been signed for a particular engagement, that contract governs the engagement and these terms apply to the extent that they are not inconsistent with it.

Definitions

In these terms the following definitions apply. The Company, we, us and our refer to Beezknees Media Limited. The Client and you refer to the person or organisation that engages the Company or uses this website. The Services refer to the engineering, design, integration, support and related professional work offered by the Company. The Website refers to the pages published at this domain. Deliverables refer to the drawings, documentation, configurations, systems and reports produced for the Client.

A Business Day means a day other than a Saturday, a Sunday or a public holiday in Hong Kong. Writing includes email and other durable electronic communication. These definitions apply throughout these terms unless the context clearly requires a different meaning.

Eligibility and Capacity

This website and the Services are intended for professional and business use. By using this website or engaging the Company, you confirm that you have the legal capacity to enter into a binding agreement and that you are authorised to act on behalf of any organisation you represent.

The Company reserves the right to decline an engagement, to request additional information, or to require appropriate identification before proceeding. Where an engagement would involve a regulated activity, the Company may require additional licensing or documentation before work begins.

Use of This Website

You may use this website for lawful purposes connected with learning about the Company and its Services. You agree not to interfere with the operation of the website, not to attempt to gain unauthorised access to any system or data, and not to use automated tools to scrape or overload the site.

The Company may suspend or restrict access to the website where it suspects misuse or where maintenance is required. Such suspension does not affect any obligation that has already arisen between the parties.

Scope of Services

The Company provides media production and broadcast systems engineering services, including studio systems integration, broadcast workflows, post-production pipelines, live event engineering, media asset platforms, and playback and display systems. The precise scope of any engagement is set out in a written proposal or contract agreed by both parties.

Anything not expressly included in an agreed scope is outside the engagement. Where the Client requests additional work, the Company will assess the request and, if appropriate, issue a variation as described later in these terms. The Company aims to describe scope clearly so that both parties understand what will be delivered.

The Services may be delivered as a single project, a staged programme or an ongoing support arrangement. Where support is included, the level of response, the hours of cover and the boundary between included and chargeable work are stated in the proposal. Unless a support arrangement expressly says otherwise, support covers the systems the Company designed and installed, and it does not extend to unrelated equipment or to changes made by others without the Company knowledge.

Proposals and Quotations

Proposals and quotations issued by the Company are prepared in good faith on the basis of the information available at the time. Unless stated otherwise in writing, a proposal remains valid for thirty days from its date and may be withdrawn or revised before acceptance.

A proposal does not become a contract until the Client accepts it in writing and the Company confirms acceptance. Where a deposit is required, the contract takes effect when the deposit is received. Any assumptions on which a proposal depends, such as site conditions or equipment availability, are recorded in the proposal and must remain accurate for the pricing to hold.

Proposals are prepared for the named client and are not transferable without the written agreement of the Company. The Company may decline a request where a project falls outside its expertise, where the timetable cannot be met responsibly, or where the work would create a conflict with an existing client. In such cases the Company will explain the reason and, where helpful, suggest an alternative approach.

Client Responsibilities

Successful engineering depends on cooperation. The Client agrees to provide accurate information, timely decisions, reasonable access to sites and systems, and a named point of contact who is authorised to approve work. The Client is responsible for obtaining any permissions, permits or consents required for the work to proceed.

Where the Client fails to meet these responsibilities, the Company may adjust the programme or the fees to reflect the additional effort, and it will inform the Client in writing when it does so.

The Client also agrees to ensure that any person attending a site on its behalf complies with the safety and security rules that apply there. Where the Company identifies a risk that could endanger people, equipment or data, it may pause the work and raise the matter immediately. Work resumes once the risk is resolved and both parties agree that it is safe to continue.

Fees and Payment

Fees for the Services are set out in the agreed proposal. Unless stated otherwise, fees are quoted in the currency named in the proposal and exclude taxes, duties, travel, shipping and the cost of third party equipment and licences. Those additional amounts are charged at cost or at the rate stated in the proposal.

Invoices are payable within the period stated on the invoice, commonly fourteen or thirty days from the date of issue. The Company may charge interest on overdue amounts at the rate stated in the proposal or, where none is stated, at a reasonable commercial rate. The Client is responsible for any bank charges arising from the chosen method of payment.

The Company may suspend work where an invoice remains unpaid beyond its due date and the Client has not raised a genuine dispute. Where a deposit or staged payment is agreed, the relevant stage must be settled before the next stage begins.

The Client is responsible for any taxes, duties or withholdings that apply to the engagement under the law of its own jurisdiction. Where a withholding is required, the Client agrees to provide the documentation the Company needs to claim relief, and the fees are treated as inclusive of the withheld amount unless the proposal says otherwise. Receipts for expenses incurred on the Client behalf are kept and made available on request.

Scheduling and Access

Programme dates are agreed in the proposal and depend on the availability of sites, equipment and personnel. The Client agrees to grant access at the agreed times and to ensure that the work area is safe and ready. Delays caused by the Client, such as late access or incomplete site preparation, may result in revised dates and additional charges.

For live events, the Company will set out a preparation schedule and a standby arrangement. The Client agrees to provide the venue access, credentials and information needed for the event to be engineered safely. Where an event is postponed, the Company will make reasonable efforts to reschedule and may charge for work already performed.

Where an engagement is delivered remotely, the Client agrees to provide secure remote access, a test window and a responsive contact during the delivery period. Remote work is scheduled in advance so that critical changes are never made during a live transmission or an audience facing event, unless the Client expressly requests otherwise and the risk has been discussed.

Changes and Variations

A change is any alteration to the agreed scope, programme or design after the proposal has been accepted. Changes are handled through a written variation that records the new work, its effect on the programme and any adjustment to the fees. Work on a variation begins once the Client approves the variation in writing.

Where a change is required urgently, the Company may proceed on the basis of an email instruction and document the variation afterwards, provided that the instruction is clear and comes from an authorised person. The Company will not proceed with a material change unless it is satisfied that the instruction is genuine and properly authorised.

Variations may affect the programme as well as the fees. Where a change pushes a delivery date or alters the sequence of work, the Company will set out the revised timetable in the variation so that the Client can see the effect before approving it. Both parties keep a copy of every approved variation, and together they form part of the contract record for the engagement.

Intellectual Property

All intellectual property rights in this website, in the Company method of working and in any pre-existing tools, templates and documentation remain the property of the Company or its licensors. Nothing in these terms transfers ownership of those rights to the Client.

On full payment, the Client receives a licence to use the Deliverables produced specifically for its engagement, for the purposes described in the proposal. The Company retains ownership of its underlying methods, libraries and know how, and may reuse general engineering knowledge in later work provided that no Client confidential information is disclosed.

Client Material and Confidentiality

The Client remains the owner of all material it supplies to the Company, including media, drawings, data and specifications. The Client grants the Company a licence to use that material only as needed to deliver the Services. The Company does not acquire any broader rights in Client material.

Each party agrees to protect the confidential information of the other and to use it only for the purposes of the engagement. This duty survives the end of the engagement. Confidential information does not include material that is already public, that is independently developed, or that must be disclosed by law.

On completion of an engagement, the Company will return or securely destroy Client material according to the instructions in the proposal, unless it is required to retain a copy for legal, accounting or support purposes. Where a copy is retained, it is held under the same confidentiality duties and is removed once the reason for keeping it has ended. Access to retained material is limited to the people who need it.

Third Party Equipment and Software

Engagements often involve equipment and software supplied by third parties. Those items are governed by the terms and warranties of their manufacturers and licensors. The Company selects and integrates such items with care but does not warrant them beyond the support it can reasonably obtain from the supplier.

Where a manufacturer changes a product, discontinues a model or alters a licence, the Company will inform the Client and propose an alternative where possible. The Company is not liable for delays or failures caused by a third party beyond its control, but it will use reasonable efforts to mitigate the effect.

Licences for third party software are normally held by the Client, because the software is used in the Client operation and remains under the Client control. Where the Company holds a licence on the Client behalf during a project, it does so only for the duration of the work and it transfers or cancels the licence at handover in accordance with the supplier rules.

Warranties and Disclaimers

The Company warrants that it will perform the Services with reasonable skill and care and in accordance with good industry practice. Where a defect in the Company work appears within the agreed warranty period, the Company will correct it at no additional charge, provided that the defect is not caused by misuse, third party changes or unauthorised modification.

Apart from the warranty stated above, the Services and this website are provided on an as available basis. To the extent permitted by law, the Company disclaims all other warranties, whether express or implied, including implied warranties of merchantability and fitness for a particular purpose. The Company does not warrant that the website will be uninterrupted or free of error.

The Client understands that media systems depend on many factors outside the Company control, including the condition of existing wiring, the behaviour of third party software, and the quality of public networks. Where such factors affect the outcome, the Company will report them clearly and propose remedies, but it cannot guarantee a result that depends on elements it does not manage.

Limitation of Liability

To the fullest extent permitted by law, the Company is not liable for indirect or consequential losses, including loss of profit, loss of revenue, loss of data or loss of business opportunity, however arising. The Company total liability in connection with an engagement is limited to the fees paid by the Client for the specific Services giving rise to the claim.

Nothing in these terms excludes or limits liability that cannot lawfully be excluded, including liability for death or personal injury caused by negligence, or for fraud. Where a claim relates to a Deliverable, the Client must notify the Company promptly so that the matter can be investigated and, where appropriate, corrected.

Indemnity

The Client agrees to indemnify and hold harmless the Company against claims, losses and reasonable costs arising from material supplied by the Client, from the Client use of the Deliverables outside the agreed purpose, or from the Client failure to obtain necessary rights and permissions.

The Company agrees to indemnify the Client against claims that the Company own pre-existing materials, used within the agreed scope, infringe the intellectual property rights of a third party. This indemnity is subject to the Client promptly notifying the Company of the claim and allowing the Company to control the response, with reasonable cooperation from the Client.

Force Majeure

Neither party is liable for a failure or delay in performance caused by an event beyond its reasonable control. Such events include natural disasters, severe weather, epidemics, war, civil unrest, industrial action, failure of public networks, and government action that restricts the work.

Where a force majeure event occurs, the affected party will notify the other promptly and the parties will discuss how to proceed. If the event continues for an extended period, either party may terminate the affected part of the engagement, and the Client will pay for work properly performed up to that point.

Termination and Suspension

Either party may terminate an engagement for material breach that is not remedied within a reasonable period after written notice. The Company may suspend or terminate where fees remain unpaid or where continuing the work would be unsafe or unlawful.

On termination, the Client pays for all work performed and for all commitments properly made up to the date of termination. The Company delivers the Deliverables completed and paid for. Clauses that by their nature should survive termination, including confidentiality, intellectual property and limitation of liability, continue to apply.

Governing Law and Disputes

These terms and any engagement under them are governed by the laws of the Hong Kong Special Administrative Region. The parties submit to the exclusive jurisdiction of the courts of Hong Kong, save that the Company may seek relief in any jurisdiction where necessary to protect its intellectual property or confidential information.

Before commencing formal proceedings, the parties agree to attempt to resolve any dispute through good faith discussion between senior representatives. If a dispute cannot be resolved within a reasonable period, the parties may refer it to mediation before pursuing litigation. Nothing in this clause prevents a party from seeking urgent interim relief.

General Provisions

These terms, together with any agreed proposal or contract, form the entire agreement between the parties on the subject and replace any earlier understanding. A failure to enforce a provision is not a waiver of that provision. If a provision is found to be unenforceable, the remaining provisions continue in full force.

The Company may assign its rights and obligations to an affiliated or successor organisation where this does not materially affect the Client. The Client may not assign an engagement without the written consent of the Company. Notices are given in writing to the addresses stated in the engagement or to the contact points on this website. These terms may be updated from time to time, and the version published on this page is the current version. Any heading in these terms is for convenience only and does not affect interpretation.

How to Contact Us

Questions about these terms may be addressed to Beezknees Media Limited at the studio address or by the contact points below.

We welcome clear questions and we will answer them promptly. Thank you for reading these terms and for considering Beezknees Media Limited for your engineering work.